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| Ratna Hotel, Biratnagar |
Description Of Hotel:
We provide the most luxurious services
Located at the heart of Biratnagar the city just 5 km away from Biratnagar airport, this luxury hotel is the perfect place built without compromising on the comfort of valued guests.
Post: General Manager
Job Detail:
- Category: Management
- Job Level: Senior Level
- Job Experience: 10 Year(s)
Job Description
- Responsible for managing the Hotel management team (HOD's) and overall hotel targets to deliver an excellent Guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures
- Education: BHM or higher degree from a reputed University
- Experience: At least 10 years of experience in the hospitality industry, with some luxury and international experience And at least 5 years of experience as a General Manager or Asst. General Manager
Job Responsibilities:
- Oversee and monitor the daily operations
- Hold regular briefings and meetings with all head of departments
- Ensure full compliance with Hotel operating controls, SOP's, policies, procedures, and service standards. Put efforts to develop SOP's and Policies were lacking
- Regularly monitor the new expansion projects of the resort
Job Specification
- Provide effective leadership to hotel team members ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience
- Available to work when needed, including weekends, holidays, and nights excellent English Language skills both Verbal and Written Excellent computer system skills
Accountability
To be accountable for the
responsibilities of department heads and take ownership of all guest complaints
- Lead in all aspects of business planning
- Respond to audits to ensure continual improvement is achieved
- Corporate client handling and take part in new client acquisition along with the sales team whenever required
- Assisting in residential sales as and when required and development with strong sales prospects
Applying Procedures
All applications must be submitted
through the online system. Applicants should register and signup to apply for this
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Getting started
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Submitting an application
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Recruitment process
Once the vacancy announcement
posting has passed, the applications are thoroughly reviewed and processing for
shortlisting. If you are shortlisted you may be invited for an assessment. The
hiring unit will contact you if that is the case through Email and/or SMS
and/or Telephone for the further selection process.
The assessments vary depending on
the specific function, however, will often start with a technical
assessment/s followed by a competency-based interview.